Refund policy
Return & Refund Policy
Last updated: August 26, 2026
Thank you for shopping with Airvyn. We want you to be satisfied with your purchase.
14-Day Return Policy
You have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in its original condition, unused or minimally used, and returned with its original packaging where possible. You may also be required to provide proof of purchase.
To start a return, please contact us at [YOUR SUPPORT EMAIL]. If your return is accepted, we will provide instructions on how and where to send your package.
Please do not send items back without contacting us first.
Damaged or Incorrect Items
Please inspect your order upon arrival. If your item is defective, damaged, or you received the wrong item, contact us as soon as possible at [YOUR SUPPORT EMAIL] so we can review the issue and work toward a resolution.
Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method. Please allow time for your bank or payment provider to process and post the refund.
Return Shipping
Unless the item is defective, damaged, or incorrect due to our error, customers are responsible for return shipping costs.
Non-Returnable Items
Certain items may not be eligible for return if they have been significantly used, damaged after delivery, or are not returned in a condition suitable for resale.